Duration: 3 days   |   Fee – Face-to-face: 400USD/delegate; Online: 200USD

Purpose of the Program
Efficient and effective monitoring and evaluation of programs and projects promote a good governance especially, due to limited available resources. Since the implementation of Planning, Monitoring and Evaluation is inevitable in any program  or project to attain the desired outcomes, this program is designed to provide participants with M&E tools, techniques and resources needed for planning, organizing, and/or managing programs and projects.

Learning Outcomes
At the end of the training participants will be able to,

• Understand principles of project management
• Understand the concepts of M&E and related concepts
• Write and develop M&E plans, indicators and targets.
• Plan a project using the logical framework
• Clarify key results at the programme-level using logic models
• Identify risk or assumption that could disrupt a project
• Use participatory methods for data collection and analysis
• Design and manage evaluation
• Draft a monitoring and evaluation report
• Use your M&E findings to improve intervention and related policy

Contents and Structure
The course is structured around the following modules, Fundamental of Project Management, M&E fundamentals, Stakeholders in M&E, Logical Frameworks, M&E frameworks, Assumptions and risks, Developing indicators, Targets and means of verification, Data collection methods, Reviews in M&E, Baseline, Evaluation and impact studies, Participatory appraisal, Prepare an M&E plan and M&E systems and Learning.

Target Groups
Designed for Professionals, Researchers, Policy makers, M&E Officers, NGO, UN Agencies, and Managers of resources, Doctors and Nurses and other interested individuals in private and government sectors

Certificate & Materials
A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program. Training materials will also be provided to participants

The backbone of any organisation is not only based on strategic structure of the organisation but also on the high level of technical and professional expert of the people that occupy positions of leadership. In an evolving, challenging and competitive environment, leaders must develop the leadership capacity to adapt and succeed in future especially within a sector. It is pertinent due to scarce available resources.

Learning Outcomes
The training outcomes but not limited to:

• Application of management and leadership skills in both organisational and wider setting;
• Keep abreast of current developments in management and leadership and apply key principles to a range of practical situations to identify good practice;
• Perform effectively within a team environment and develop the ability to recognise and utilise individual contribution in group processes and to negotiate and persuade or influence others;
• Demonstrate high levels of personal effectiveness in coaching, mentoring to reflect on and critically evaluate own strengths, limitations and performance

Programme Curriculum
The training operates on a modular basis for three days period, with delivery based on a block release. The
course is structured around the following module:

DAY 1
The concept of leadership in corporate management, Management and its relationship to leadership, Distinctive features between management and leadership, Delegation, Guides to Performance improvement, Mentoring and Coaching,

DAY 2
Mentoring and Coaching, Creating a coaching culture, Coaching skills for Managers, Using feedback, Recognising and Rewarding positive behaviour, Measuring success and Reverse Mentoring, Personal qualities of successful leaders

DAY 3
International best practices in leadership skills: (a) Harvard Business School Level 5 Hierarchy [Jim Collin] and (b) Exemplary Leadership model [Jim Kouzes and Barry Possner], Training assessment

Supervisors are the backbone of any organisation. Supervisors must position themselves as leaders, pursuing the goals of the organization while managing staff. On a daily basis you face multiple challenges: managing competing priorities for you and your staff, problem solving and decision making, leading a multi generational workforce.

Learning Outcomes
At the end of the training, participants will be able to,

• Effectively develop their supervisory management skills;
• Acquire skill on how to handle difficulty subordinate; and
• To effectively supervise their staff and manage conflict.
• Understanding the key principles of supervisory and motivation.
• Acquire skills in supervisory related authority
• Appreciate the line of command
• Overcome barrier to communicate
• Acquire listening skills

The training operates on a modular basis for three days period, with delivery based on a block release.
Successful trainees will be awarded the well recognized certificate of accomplishment from IERA secretariat.

Content and Structure
The course is structured around the following modules: The Role of the Supervisor, The Critical Thinking Approach for Better Problem Solving, Working in a Multigenerational Environment, The Management of Ethics and Values in Organizations and Managing Your Workload. The followings are some of the topics but not limited to, introduction to supervisory skills, management skills, managerial attributes, motivation, planning & goal setting, supervisory activities, effective time management, effective delegation, communication and reviewing performance, and relevant case studies, giving feedback, providing Instruction, orders, requests, and suggestions, managing conflict, dealing with difficult people, dealing with others and reciprocal relationship. We also collect information on the areas of interest from clients, convert the information for the training.

Training and Learning Strategies
A participatory approach is used including group discussions, group presentations, and case studies from developing world. At the end, participants will be awarded a well recognized certificate of competence from IERA secretariat.

Target Group
The course is designed for aspiring supervisors, project managers, coordinators of various activities in private and public sectors.

Learning Objectives
Sound financial management is crucial in any organisation to improve efficiency and profitability. This programme is designed to appreciate the fundamental principles of financial management. The participants will gain knowledge on how to read and interpret financial statements; analyse financial statements; assess risk and return; how to do financial planning; and manage the cash flow of an organisation through credit management, stock control and a cash budget. This course gives non-financial managers (i.e. engineers) and professionals an understanding of accounting and financial essentials.

The module shows you how to

• Understanding financial statements,
• The analysis of financial statements,
• Describe balance sheet,
• Translate income statement,
• Compute cash flow statement,
• Planning and Budgeting,
• Explain how to analyze their competitors using financial analytical techniques.

Content and Structure
The training operates on a modular basis for two days period, with delivery based on a block release. The course is structured around the following module:

DAY 1
Introduction to Finance and Financial Management, Importance of finance, Basic requirements of an accounting system, Accounts receivable records, Accounts payable records, Inventory records Payroll records, Cash records.
DAY 2
Financial management techniques, Using Financial Statements, Financial Ratio Analysis, Evaluate profitability and Financial trends,
DAY 3
Learning to read Annual Reports, Financial Statement Analysis, Budgeting, Empirical Annual Reports Analysis, Managing working capital, Financial planning and control. PRESENTATIONS

Delivery Method
Face to face. Participants must attend all modules to receive a certificate of completion. Each module contains an interactive lesson and a quiz. The interactive lessons are provided with the purpose of achieving the specific learning objectives per module.
Target Audience
The program is designed for those with some or no financial knowledge, as well as those that want to augment their understanding or refresh themselves on their financial skills.

Duration: 3 days   |   Fee: 400USD/delegate;    Online: 200USD

Purpose of the Program
Facility management (FM) is an interdisciplinary specialization. FM often associated with management of various facilities including, office blocks, schools, sporting complexes, arenas, convention centers, shopping complexes, hospitals, hotels, roads, rails, aviations, manufacturing and logistics. This course has been designed to enable participants to develop an understanding of the theory, principles and practice of facilities management by showing how facilities management should be performed.

Learning Outcomes
At the end of the training participants will be able to,

• Understand the principles of FM.
• Manage successfully FM projects.
• Identify the skills and competencies required by a Facilities Manager.
• Develop the required ability to implement best practice FM operations.
• Acquire skills in the risk management within FM.
• Implement and manage maintenance programmes.
• Manage and control contractors’ performance and costs.
• Understand channels of communication within FM environment.

Contents and Structure (Tailored made Curriculum Design)

Target Groups
This program is designed for Building Managers, Facilities Coordinators, Maintenance Managers, Project Managers, Technical Managers, Estate Managers and New Entrants in the FM field to grow and attain their potentials, Projects Supervisors, in government and private sectors. It is appropriate for individuals who need to refresh their knowledge of the facilities management and also applicable for staff working in a Facility Management environment.

Certificate: A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.

Duration: 2 days   |  Mode of Delivery: Online/Distance Learning 200 USD; Face-to-face 400USD

Purpose of the Program
A well planned dispute resolution is said to minimize the costs and adverse effects to relationships that often arise from the commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. The trainees will understand better, the differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.

Learning Outcomes
At the end of the training participants will be able to:

• Understanding the concepts of arbitration and different kind of disputes and dispute resolutions
• Be able to create conflict management system
• Understand dispute resolution process
• Differentiate among methods of dispute resolution
• Identify the right course of action to resolve a legal dispute
• Use Alternative Dispute Resolution (ADR) system to reduce cost
• Reduce the possibility of disputes leading to legal action
• Employ arbitration knowledge to negotiate terms

Program Curriculum
Dispute Resolution:
Fundamentals of dispute resolution: Overview of the dispute resolution process, Methods of dispute resolution including: Litigation, Arbitration, Collaborative law, Mediation, Conciliation, Negotiation, and Facilitation. Arbitration: The Alternative Dispute Resolution (ADR) system: Negotiation, Conciliation and Mediation, Importance of Alternative Dispute Resolution. International arbitration: Introduction to international arbitration, Institutional versus ‘ad hoc’ arbitration and Introduction to mediation

Target Groups
This program is designed for participants, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, surveyor, developers and engineers, human resources officers, administration officers.

Certificate: A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.

Duration: 1 day  |   Local Fee: Group delivery

Purpose of the Program
Financial Wellness & Debt Relief is an inverse function of demonization, anxiety, loneliness, anger, sadness, insecurity and stress mismanagement. It is also noted gaining self confidence helps to properly manage personal finances. Employees have suffered emotional and financial distress due to the lost of family members, colleagues, friends and financial difficulty brought by the emergence of COVID-19. This seminar has been developed to restore self confidence through financial wellness strategies, anger and stress management, and motivation.

Learning Outcomes
At the end of the training participants will be able to:

• Motivated to manage stress
• Highlight the financial and emotional costs of borrowing
• Appreciate the importance of budgeting and planning
• Identify dangers of debts & plans to be relief of impacts
• Equip with tools to avoid financial stress
• Understand how our reactions to stress affect capacity to cope with it
• Learn methods to reduce stress by eliminating negative self-talk
• Explore strategies for reducing workplace anxiety to increase productivity

The topics will center around
the goals of an individual, Consumption and Saving, Theories of Consumer Behaviour, Financial Distress and Causes, Employees’ Financial Stress and Productivity, Ways of maintain financial wellness, Stress Management including Instrumental, cognitive and regenerative stress reduction strategies, Anger management and motivation.

Target Groups
This program is designed for employees in private and public sectors.
Certificate: A well recognized Certificate of Attendance from IERA secretariat will be awarded at the end of the program.

Duration: 3 days   |   Local Fee: Fee per delegate

Purpose of the Program
The delivery of quality health care in any nation is dependent on the prudent allocation of resources. The training on health economics is designed to sensitize, share and contribute towards economic thinking and practice in health care management. The knowledge of health economics helps policy makers, health planners, health managers, nurses, doctors and other stakeholders to increase efficiency in the delivery of health care.

Learning Outcomes
At the end of the training participants will be able to:

• Identify fundamental health economics concepts and their relevance for health system decision-making
• Describe key health economics concepts/tools and their applications in setting health priorities and resource  allocation
• List the conditions for competitive markets
• Describe instruments and techniques of economic evaluation, resource allocation and effective utilization
• Describe sources of health care financing, risk-pooling & NHA
• Describe the main types of economic evaluation used in health care
• Identify various resource allocation systems and explain their connections with the resource mobilization and risk‐pooling systems;
• Identify market failure in health services

Target Groups
This program is designed for participants from background such as, public health, health services and health systems research, medicine and pharmacy including Physicians, Nurses, Pharmacist, Medical Assistants, Medical Technicians, and other interested participants. It is appropriate for individuals who need to refresh their knowledge of the Health Care Management
Certificate: A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.

Purpose of the Program
Projects generally face many risks and uncertainties at all stages of the project, including initiating, planning, design, construction and operation. Lack of identification and improper management of the identified risks cause challenges such as increased costs, delays in the project, loss of materials and equipment, conflicts between the suppliers and project owners. Due to meagre available resources, it is crucial to identify and evaluate risks involved in any prioritised projects. The program is designed develop skills to identify, classify and manage risk systematically for the during of a project.

Learning Outcomes
At the end of the training participants will be able to,

• Identify various kinds of risks
• To assess risk
• Design methods of consultation to the management
• Describes the component of risk management plan
• Develop ability to draft comprehensive risk management plan
• Monitor and review management of risk
• Understand strategic risk management framework
• Use risk management plan and register.

Contents and Structure
The Introduction to Risk Management: Risk and risk management, Types of risk faced by organisation?. Risk Management Process: Establish Risk management framework, Risk Assessment, Analysis and Evaluation: Risk Analysis, Risk Evaluation, Risk Ownership and Risk Decision; Risk Reporting, Consultation and Communication; Risk Mitigation and Control Strategies: Risk Avoidance, Risk Reduction and Sharing risk. Risk Management Planning, Monitor and Review: Components of risk Management plan, Risk Management and Implementation.

Target Groups
Designed for both government and private sectors. They include, project managers, supervisors in various industries such as, banking & financial, construction, manufacturing, services, transportation, oil and gas, mining, energy, housing, health care and other professionals in general and those who are aspiring to develop skills in risk management.

Certificate & Materials
A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.
Training materials will be provided to participants

(A Result-Based Training Program)

A productive manager must organize, plan, implement, and control tasks to achieve an organization’s schedule, budget, and performance objectives. Tools and concepts such as project charter, scope statement, work breakdown structure, project estimating, and scheduling methodologies will be presented in the course.

Learning Outcomes

At the end of this training, participants will be able to:

• Manage projects phases, activities and tasks within costs, timelines and appropriate
• Draw up a project charter and plan in line with project lifecycle,
• Execute a work breakdown structure and manage the scope of work,
• Develop a project network and schedule work packages,
• Apply cost control measures,
• Control project execution till the handover stage
• RBM Logic/Model

Learning Outcomes

 The training outcomes but not limited to:

• Understand principles of occupational health and safety in the Botswana context
• Acquaint to regulatory environments and relevant frameworks
• Understand the role of leadership in process safety and managing safety
• Understand the nature and development of safety culture
• Identify Hazardous materials
• Responsible for safety at work

Behave well at work to avoid injuries to self and other workers

(Enhancing your skills for efficiency)

The nature of bed and breakfast management has changed a lot over recent years becoming more “niche” based, whereby guests receive an experience rather than just a room to sleep in and breakfast to eat. This module introduces participants to the function of management as an integrating activity within the hotel and resort sectors. The College explores the operational principles and practices of a lodge.

Learning Outcomes

At the end of this training, participants will be able to:

• Understand social, economic and legal constraints as they are applicable to the lodge operation.
• Apply management principles and techniques to resort business to analyse and evaluate their functional strategies
• Analyze the value of being able to forecast demand
• Apply principles of effecting change through tactical price setting, product development and revenue management
• Appraise the sustainability of lodge businesses and the possible future directions

A well planned dispute resolution is said to minimize the costs and adverse effects to relationships that often arise from the commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. The trainees will understand better, the differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.

Learning Outcomes

At the end of this training, participants will be able to:

• Understanding the concepts of arbitration and different kind of disputes and dispute resolutions
• Be able to create conflict management system
• Understand dispute resolution process
• Differentiate among methods of dispute resolution
• Identify the right course of action to resolve a legal dispute
• Use Alternative Dispute Resolution (ADR) system to reduce cost
• Reduce the possibility of disputes leading to legal action
• Employ arbitration knowledge to negotiate terms

Learning Objectives

At the end of this training, participants will be able to:

• Appreciate the role quality customer service on an organization.
• To maintain and exceed customer expectations
• To enhance customer value, build customer loyalty
• Understand techniques to retain customers.
• Deals with difficulty customers
• Reduce complaints from customers
• Deals with disable customers
• Acquire personal management and communication skills

Purpose of the Program
An understanding of research techniques is crucial for good practices. This program aims to increase the quality and methodological techniques used in social sciences research, across all sectors of any economy. The program is designed for participants to be able to improve their research skills.

Specific Learning Outcomes
At the end of the training participants will be able to,

• Formulate topic, research problem and prepare a research proposal.
• Acquire techniques to review literature.
• Explain how scientific method can be used to develop new knowledge
• Apply research methods and techniques within their field of study.
• Develop fundamental skills in interpreting and analyzing research data.
• Develop appropriate methodology for research studies
• Gain report writing skill and publish articles in journals

Contents and Structure
The course is structured around the following topics, Introduction and Background Information; Literature review (theoretical and conceptual framework); Research Methods; Data Analysis and Interpretation, Discussion, Summary and Conclusion, Writing and publishing articles in journals.

Target Groups
Designed for Professionals, PhD, Masters, Bachelors & Diploma Research students , Researchers and Policy makers in private and government sectors, Non-governmental Organisation, other interested individuals including, Directors and Managers of resources, Doctors and Nurses.

Certificate & Materials
A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.
Training materials will be provided to participants

Purpose of the Program
Knowledge is power. Training of Trainers program is designed to build professional trainers that can easily transfer knowledge to build economies. This program focuses on both the supply (essentials technical skills) and the demand side (understand how people learn). The training program offers strategies needed to conduct effective training section without fear. It is designed to deepen your skills as a trainer, improving your approach to planning, developing, delivering and evaluating training activities.

Learning Outcomes
At the end of the training participants will be able to:

• Identify learning needs
• Describe TOT concepts/tools and their applications in setting priorities and resource allocation
• Describe, design and develop learning interventions
• Giving and receiving constructive feedback to boost learning
• Describe the essential elements of a training program
• Use various methodologies to design program
• Create a training proposal

The topics will center around
Roles and responsibilities of Trainer, Learning Styles and Preferences, Planning skills, Practical Teaching skills – using basic and advanced techniques, Training styles and communication, Feedback and Evaluation, Reflection and evaluation of delivery, Emotional Intelligence and its impact in the classroom, Designing successful training programmes – selecting appropriate subjects, activities, materials and resources, appropriate to your teaching and learning environment, Working with other trainers, Time management in the classroom

Target Groups
This program is designed for participants without classroom experience.
Certificate: A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.

(Enhancing your skills for efficiency)

Learning Outcomes

At the end of this training, participants will be able to:

• Understand social, economic and legal constraints to lodging operations in Botswana.
• Understand the impact of the lodge industry on the natural environment.
• Apply management principles and techniques to resort business
• Analyse the value of being able to forecast demand and apply principles of effecting change through tactical price setting, product development and revenue management
• Apply principles of holistic management performance measurement and assess key performance indicators

Appraise the sustainability of lodge businesses and the possible future directions

Learning Outcomes

At the end of this training, participants will be able to

• Understand the importance of stores and inventory management to an organisation.
• Device and utilize effective measures of performance to maintain, improve, and sustain improved inventory across the supply chain, and
• Implement good stores/warehousing practices.
• Provide timely customer service.
• Keep track of items so they can be found readily and correctly.
• Minimize the total physical effort and thus the cost of moving goods into and out of storage.
• Provide communication links with customers

Professional Communication & Business Writing is designed to provide participants with the skills they need to write and prepare effective documents in the workplace. In this course, you will learn how to analyze your audience so that you can write clearly and persuasively.

 Learning Outcomes

At the end of this training, participants will be able to:

• Acquire knowledge in speech writing
• Analyze process & channels of communication
• Design and trace the process of writing
• Identify and acquaint to features of formal writing
• Analyze and write a speech for the ear
• Understand the techniques of speech writing and methods to delivering a speech
• Write openings that grab an audience’s attention, and closings that stick in their memory
• Capture the vocal style of the speaker
• Use rhetorical techniques to engage and persuade your audience
• Structuring your argument – and the use of rhetoric
• Using visual language to help your audience see what you mean
• Capturing the speaker’s vocal style
• Writing openings that grab an audience’s attention, and closings that stick in their memory

Emergence care or first aid is of paramount importance and need no compromises whenever duty calls for its execution. The way first Aid is administered determines whether or not the patient is going to live. It bridges the gap between the place of incident and the hospital.

Learning Outcomes

 At the end of this training, participants will be able to:

• To impart the society with survivals skills.
• To educate and train organizations on how to manage critical heath scenarios
• To instill in the society a zeal to help mankind in time of emergencies
• To save lives through education and training in companies, institutions and the society at large.
• To complement the government’s efforts in fighting against diseases and Forster behavioral changes to curb spread of such diseases.

(Enhancing your skills for efficiency)

Public Private Partnership is the collective collaboration between public and private sectors to deliver efficient public services. Because of its complexity, this program has been designed to create awareness and technical assistance to capacitate delegates who are in charge of PPP projects for successful implementation of the PPP policy. This course has been designed to enable participants to develop an understanding of the theory, principles and practice public private partnerships.

Program Outcomes

At the end of this training, participants will be able to:

• List the different types of PPPs
• Understand PPP frameworks and model
• Identify the skills and competencies required to carry out PPP projects
• Contribute meaningfully in the implementation of public private partnership projects.
• Procure materials needed and manage projects related to PPP.
• Develop PPP preparatory plans that increase the likelihood of project success
• Define the required implementation steps for the development of an effective PPP project plan
• Define the benefits and risks of PPPs and their impact on government projects and services
• Construct effective sector diagnostic tools and sector road maps

(An Evidence Based Program)

Every human activity needs transportation. Therefore, due to scarce resources, transportation utilizes fleet management system and must be properly managed to reduce costs and improve productivity in an organization. The program has been designed to equip trainees in necessary skills to reduce costs, enforce driver safety, minimize risk, increase productivity, and schedule preventive maintenance to reduce downtime with transport sector and other stakeholders.

By the end of this course you will be able to:

• Understand the concepts of fleet management as a discipline.
• Formulate a fleet policy and also understand policies guiding government asset including vehicles
• Understand fleet life cycle for effective fleet analysis
• Manage fleet effectively and control cost
• Learn fleet life cycle and importance of each stage
• Calculating total fleet costing, insurance premium calculations and other key techniques necessary to manage any fleet environment better
• Identify potential risk facing your fleet operations
• Aware of various fleet legislations environment
• Learn maintenance management framework that reduces obstructions
• Explain roles of drivers in Maintenance Management
• Understand aspect risk management in relation to fleet operational activities
• Develop and implement strategies to manage transport and fleet management.
• Effectively manage drivers within logistics industry including government assets.

Improving the living standards of populations is a widespread societal objective. Occupational Health and Safety is increasingly recognized in Botswana. OHS has direct and indirect impacts on labor market, labor productivity, household income, poverty, social security systems, and the environment.

 Learning Outcomes

The training outcomes but not limited to:

• Acquaint to regulatory environments and relevant frameworks,
• Understand the role of leadership in process safety and managing safety,
• Understand the nature and development of safety culture,
• Conduct a wellness survey,
• Responsible for safety at work,
• Behave well at work to avoid injuries to self and other workers,
• Designing preventive programmes in the workplace,
• Manage stress at work.

(An Evidence Based Program)

Background information

 Embedded conservation is a strategy usually use by communities to manage their natural resources and has contributed to historical ecological integrity in many areas of the world. CBNRM’s management of natural resources rest on the notion of ‘collective proprietorship’ where a group of people collectively enjoy sanctioned use rights over resources which they are then able to manage according to their own rules and strategies. This program has been designed to equip the natural resource managers.

 Program outcomes

At the end of this program, the participants will be able to:

• Provide an overview of current trends in community based conservation across southern Africa
• Understand the principles involved in CBNRM
• Apply the principles of community based natural resource management
• Understand and use the tools available for resource management in CBNRM
• Understand what is involved in the development and functioning of community based organizations
• Understand and use the tools for adaptive management within CBNRM.
• Apply basic skills of conflict resolution.
• Different types of community based conservation.
• Link the principles of CBNRM to implementation approaches.

Purpose of the Program
The maintenance management system provides for direct management participation as well as provision of planned preventive maintenance and adequate response to unscheduled events that occur. The module is designed for the proper management of maintenance system and procedures. This course has been designed to enable participants to develop an understanding of the theory, principles and practice of maintenance management .

Learning Outcomes
At the end of the training participants will be able to,

• Understand the principles of MM.
• Design a functional maintenance management system.
• Identify and assigning personnel for specific task.
• Develop the required ability to implement best practice in MM.
• Acquire skills in the risk management within MM.
• Draw maintenance planning
• Prioritize tasks according to maintenance strategy.
• Manage maintenance actions execution.
• Prepare required operating, maintenance and safety.

Contents and Structure (Tailored made Curriculum Development)
Target Groups
This program is designed for Maintenance Supervisors, Maintenance workers in operations, warehouse and housekeeping, Building Managers, Facilities Coordinators, Project Managers, Technical Managers, and New Entrants in the MM field to grow and attain their potentials. It is appropriate for individuals who need to refresh their knowledge of the maintenance management and also applicable for staff working in a Maintenance Management environment.
Certificate: This short course is not credit-bearing, and does not lead to a formal qualification. A well recognized Certificate of Completion from IERA secretariat will be awarded at the end of the program.

Introduction

Many leading economies now recognize the value of industrialization policy and often strengthen it. Landry (2018) notes that a strong industrialization/manufacturing improves a country’s external account balances (i.e., reduces import and diversify experts), therefore increasing resilience to external shocks. It is also a fact that industrial policies are meant to enhance industrialization in an economy. Therefore, in order to upgrade any economy, industrial policies must be developed and carefully implemented. This course has been designed to enable participants to develop an understanding of the theory, principles and practice of industrial policy makers.

At the end of this module, students should be able to:

• Explain what industrial policy is and how it can be best designed and implemented;
• Describe the policy instruments that can be used to implement industrial policies;
• Describe the different views on the role of industrial policies;
• Analyse country experiences with specific industrial policy instruments; and
• Understand the challenges to industrial policies in the context of a developing economy.

(An Evidence Based Program)

Learning

Environmental Impact Assessment (EIA) is an important tool to inform decision-makers, regulators and stakeholders, about the possible environmental, social and economic costs of the proposed project, widely used to assess by organisations of all shapes and sizes. The implementation of Environmental Impact Assessment (EIA) of projects has now become a legal requirement in every country in Africa including Botswana.

To be effective, it requires the active involvement of all concerned stakeholders. This program has been designed to create awareness and build capacity among the stakeholders to understand the importance of EIA in all development projects and as a tool to achieve sustainability.

Upon completion of this program, the participants will be able to:

• Acquire basic EIA knowledge,
• Conduct scoping studies and EIA studies;
• Prepare and evaluate EIA terms of reference (TOR),
• Know basic EIA procedures for identification of environmental impacts and how to minimize them,
• Identify sources of impacts and the roles of stakeholders in addressing them,
• Highlight the roles of public participation in EIA process,

Acquire skills for the preparation of environmental management plans (EMP).

(Enhancing your skills on health living)

The training is based on the fundamental principles of food preparation and handling of the same including, material handling, heat transfer, sanitation, safety, nutrition, and professionalism.

At the end of the training program, the participants will:

Learning outcomes

• Gain an understanding of the principles of food preparation
• Examine the environmental, cultural, economic factors that influence food choices.
• Be aware of the impact of an individual’s food choices on others, both locally and globally.
• Make responsible food choices.
• Learn and plan meals appropriate for a number of nutritional needs and social occasions.
• Prepare and serve meals using a variety of familiar and unfamiliar foods.

This course is designed to teach you how to use a computer at a basic level. During the 4th Industrial Revolution, computers are an integral and necessary part of our lives.  Even if you consider yourself to be a complete novice, with no understanding whatsoever of how computers work, this course has been designed as an introductory to participants will cover topics such as MS word, PPT, Excel, spreadsheet.

Learning Outcomes

 The training outcomes but not limited to:

• Describe why computers are important
• Explain how computers work
• Explain the difference between computer hardware and computer software
• Describe what an operating system is
• Identify the operating system you have on your own computer and phone.
• Explain office productivity and communications software.
• Start up and shut down computers properly
• Use the mouse and keyboard to complete tasks on the computer
• Identify the different groups of keys on the computer
• Create, open, save, and manage files and folders

MS word, PPT, Excel, spreadsheet.